Shopping malls experienced one of the lowest turnouts by shoppers in years.

Major U.S. retailers such as Macy’s Inc, Walmart Inc, and Best Buy witness a drop in in-store customer visits on Black Friday as shoppers choose the option of shopping online.

The spike in COVID-19 cases forced many customers away from taking trips to the mall.

Overall, the National Retail Federation forecasts U.S. holiday retail sales will increase between 3.6% and 5.2% over 2019, for a total of $755.3 billion to $766.7 billion.

That compares with an average annual increase of 2.5% over the last five years.

Yvad Billings, Readers Bureau, Contributor

Edited by Jesus Chan

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