BPO Jobs Expected To Rise To More Than 14,000 By March 2020

It is being projected that there will be 14,000 additional jobs in the local outsourcing industry by March 2020.

Cheryl Neufville-Crooks, Business Process Industry Association of Jamaica Marketing Specialist, made the projection while addressing a Jamaica Information Service ‘Think Tank’ on Monday.

Mrs. Neufville-Crooks said more than 36,000 Jamaicans are currently employed in the sector.

It is anticipated that further expansion will reposition Jamaica to capture a greater percentage of the global market and bolster the island’s engagement in the fourth industrial revolution.

Marcia Wright, Readers Bureau, Fellow

Edited by Jesus Chan

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